Privacy Policy
Last updated: October 2, 2026
Plumbing Pal ("we," "us," or "our") is a licensed plumbing contractor (C-36 #1152034) serving San Luis Obispo County, California. This policy explains what personal information we collect through this website, how we use it, and the choices and rights you have.
Information we collect
- Information you give us: when you submit our estimate form, we collect your name, phone number, email address, city, the service you need, and any message you write.
- Communications: if you call, text, or email us, we keep records of those conversations to provide service.
- Technical information: our hosting provider automatically records basic technical data such as IP address, browser type, and pages visited, used for security and to keep the site working.
We do not knowingly collect information from children under 16.
How we use your information
- To respond to your request, provide estimates, schedule, and perform plumbing work.
- To contact you by phone, text, or email about your request or job.
- To maintain business records, process payments, and meet legal obligations.
- To protect the website against spam, fraud, and abuse.
How we share information
We do not sell or share your personal information for money or for cross-context behavioral advertising. We only disclose it to:
- Service providers that help us run the business (website hosting, email delivery), who may use it only on our behalf.
- Authorities when required by law, or to protect our rights and safety.
Cookies and tracking
This website does not use advertising cookies or third-party tracking pixels. Only cookies strictly necessary for the site to function may be used.
Data retention and security
We keep your information only as long as needed to serve you and meet legal, tax, and warranty requirements. We use reasonable safeguards, including encrypted (HTTPS) connections, but no method of transmission is 100% secure.
Your California privacy rights
Under the California Consumer Privacy Act (CCPA), as amended by the CPRA, California residents may:
- Know what personal information we collect, use, and disclose.
- Request access to or a copy of their personal information.
- Request deletion or correction of their personal information.
- Opt out of the sale or sharing of personal information (we do not sell or share it).
- Limit use of sensitive personal information (we do not collect it for that purpose).
- Not be discriminated against for exercising these rights.
To make a request, contact us using the details below. We will verify your identity before responding and reply within 45 days. You may use an authorized agent.
Text messages
If you give us your phone number, we may call or text you about your service request. We do not send marketing texts without your consent. Reply STOP to any text to opt out.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
Contact us
Plumbing Pal
Phone: (805) 621-0888
Email: plumbingpal805@gmail.com